Server Maintenance – 8 – 9 p.m., Feb. 23 affecting COVID-19 Screener, WebChart, Multiple Clinical Systems

By Ben Boulden

The following servers will receive various hardware and software updates on Tuesday, Feb. 23:

EXTWEB12R2

INTWEB12R2

On completion of the installation of updates, the servers will restart and the following key applications (among others) will be briefly unavailable. During this time, please use operational downtime procedures.

Affected applications and websites:

  • Covid19Screener
  • CovidVacs (Online Vaccination Consent)
  • UAMS Intranet (intranet.uams.edu\*)
  • codeblue.uams.edu (Rapid Response, Acute Stroke, Crash Cart)
  • Training Tracker
  • helpdesk.uams.edu
  • hrportal.uams.edu
  • internalapps.uams.edu (Whiteboard, SARA, Nutrition Menu, NICU Survey, Inpatient Interpreter Services)
  • Webchart.uams.edu
  • www.uams.edu (not uamshealth.com)
  • facfacts.uams.edu
  • clinical-education.uams.edu
  • online-apps.uams.edu
  • hipaa.uams.edu
  • securityrequest.uams.edu
  • physicianreferrals.uamshealth.com
  • apps.uams.edu (TRI Grants Tracking, Student Wellness, SAP Annual Audit, QI Project)
  • doctors.uamshealth.com

Please contact the Technical Support Center at 686-8555 if you have any issues after the maintenance window has completed.

Did you know that many common IT issues and requests, such as resetting your password, can be accommodated on the IT Services self-help portal? To access the portal, double-click the IT Support Icon on your desktop or go to http://itss.uams.edu .

Thank you

UAMS Information Technology Services