UAMS Named Most Wired Hospital for 2016

By ChaseYavondaC

The hospital, part of the University of Arkansas for Medical Sciences (UAMS), has won the distinction nine times. It is one of only two hospitals in Arkansas to earn the honor for 2016. Stone County Medical Center in Mountain View received the award for Most Wired – Small and Rural.

The survey included 680 participants representing an estimated 2,146 hospitals — more than 34 percent of all hospitals in the United States.

“In the past year, UAMS has focused on enhancing patient- and family-centered care,” said Rhonda Jorden, UAMS chief information officer. “This is supported with the transition of our clinical organization to Service Lines and by optimizing our clinical computer systems.”

Projects include:

  • Piloting e-visits through the patient portal.
  • Moving to a single patient bill.
  • Enhancing cybersecurity defenses.
  • Enhancing mobile functions so busy clinicians can be more productive.
  • Introducing Service Line Balanced Scorecards to measure patient- and family-centered care improvements.

Roxane Townsend, M.D., UAMS Medical Center CEO, said staff and patients alike benefit when a hospital is wired.

“Real-time communication is extremely important to our staff, our patients and their families,” Townsend said. “I’m convinced that as health care becomes more complex and our treatment options more varied, the key to efficient, quality care is going to be ongoing improvement in our ability to communicate and use health information effectively.”

According to the survey, conducted between January and March 2016, Most Wired hospitals are using telehealth to fill gaps in care; provide services 24 hours a day, seven days a week; and expand access to medical specialists. In redefining the way that they provide care in their communities, Most Wired hospitals are using technology to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their care team.

Most Wired hospitals are utilizing population health management tools and partnering with other health care providers to share critical clinical information used in analyzing interventions aimed at key patient groups, such as those with diabetes. To get patients the right care, hospitals are using predictive modeling to eliminate preventable problems. As they build out new capabilities, hospitals are also taking strong actions to ensure health data is secure.

HealthCare’s Most Wired® survey is published annually by Health & Hospitals Networks (H&HN). For a full list of winners, visit

UAMS is the state's only health sciences university, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; hospital; a main campus in Little Rock; a Northwest Arkansas regional campus in Fayetteville; a statewide network of regional campuses; and seven institutes: the Winthrop P. Rockefeller Cancer Institute, Jackson T. Stephens Spine & Neurosciences Institute, Harvey & Bernice Jones Eye Institute, Psychiatric Research Institute, Donald W. Reynolds Institute on Aging, Translational Research Institute and Institute for Digital Health & Innovation. UAMS includes UAMS Health, a statewide health system that encompasses all of UAMS' clinical enterprise including its hospital, regional clinics and clinics it operates or staffs in cooperation with other providers. UAMS is the only adult Level 1 trauma center in the state. U.S. News & World Report recognized UAMS Medical Center as a Best Hospital for 2021-22; ranked its ear, nose and throat program among the top 50 nationwide for the third year; and named five areas as high performing — colon cancer surgery, diabetes, hip replacement, knee replacement and stroke. Forbes magazine ranked UAMS as seventh in the nation on its Best Employers for Diversity list. UAMS also ranked in the top 30% nationwide on Forbes’ Best Employers for Women list and was the only Arkansas employer included. UAMS has 2,876 students, 898 medical residents and six dental residents. It is the state's largest public employer with more than 10,000 employees, including 1,200 physicians who provide care to patients at UAMS, its regional campuses, Arkansas Children's, the VA Medical Center and Baptist Health. Visit or Find us on Facebook, Twitter, YouTube or Instagram.