UAMS Program to Improve Doctor-Patient Communication Offered in 5 Arkansas Counties

By Susan Van Dusen

The How to Talk to Your Doctor program will be provided to clinics and hospitals in Cleburne, Conway, Faulkner, White and Van Buren counties thanks to a more than $60,000 donation from BHP, an Australia-based global resources company with shale operations in Arkansas.

Offered by the UAMS Center for Health Literacy, the How To Talk to Your Doctor program was developed to help patients better prepare for visits with their primary care doctors. A companion program for parents – How to Talk to Your Child’s Doctor, is under development and will be offered in the future, thanks to the BHP donation. Health care providers interested in participating in the program may contact Alison Caballero at (501) 686-5463 or

After engaging in the program, patients reported improved confidence in completing medical forms, communicating with their doctor and understanding their doctor’s instructions. Benefits also may include increased patient satisfaction and engagement, such as improved adherence to preventive care, follow-up visits and immunization schedules.

BHP is a leading global resources company whose purpose is to create long-term shareholder value through the discovery, acquisition, development and marketing of natural resources. BHP’s Petroleum business has exploration, development, production and marketing activities in countries around the world, including significant positions in the deepwater Gulf of Mexico, onshore U.S., Australia, and Trinidad and Tobago. Across our global operations, we are committed to working in ways that are true to our BHP Charter values of sustainability, integrity, respect, performance, simplicity and accountability.

UAMS is the state's only health sciences university, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a main campus in Little Rock; a Northwest Arkansas regional campus in Fayetteville; a statewide network of regional campuses; and seven institutes: the Winthrop P. Rockefeller Cancer Institute, Jackson T. Stephens Spine & Neurosciences Institute, Harvey & Bernice Jones Eye Institute, Psychiatric Research Institute, Donald W. Reynolds Institute on Aging, Translational Research Institute and Institute for Digital Health & Innovation. UAMS includes UAMS Health, a statewide health system that encompasses all of UAMS' clinical enterprise. UAMS is the only adult Level 1 trauma center in the state. UAMS has 3,275 students, 890 medical residents and fellows, and five dental residents. It is the state's largest public employer with more than 12,000 employees, including 1,200 physicians who provide care to patients at UAMS, its regional campuses, Arkansas Children's, the VA Medical Center and Baptist Health. Visit or Find us on Facebook, X (formerly Twitter), YouTube or Instagram.