October MVP — Randi Brown

By News Staff

Consistently, Randi goes above and beyond to take care of our patients. For example, we had an immune deficient patient that had recently been arrested and was pending sentencing. He desperately needed his IgG infusions to help prevent infections but we could not figure out who was overseeing his healthcare at his current jail. We didn’t know how long he would be there or where he would go after sentencing.

This is a patient that very easily could have fallen through the cracks of our medical system. Randi was persistent in calling until she found a contact at the local hospital. She then worked through them to find a health care provider at the jail. She then spent hours coordinating visits for him so that he could be seen in immunology clinic and other subspecialty clinics.

Despite all of this work, he did not show up for these visits. This did not deter her. She called around to find the prison he had been transferred to, found the healthcare contact at the new prison and then finally arranged for him to get his IgG infusions and re-scheduled all of his appointments and imaging visits. She showed determination in caring for a patient from a vulnerable population.

UAMS will recognize Randi in several ways as this month’s MVP. Look for her photo on the Employee Appreciation Wall outside the Chancellor’s Suite in the Central Building. She will receive free parking for a month in any of the parking decks. A Faces of UAMS video will feature her, and she already has received some great UAMS swag with her surprise presentation. At one of the chancellor’s cabinet meetings, we will present to Randi a certificate and monetary award and honor her and other awardees at the year-end MVP luncheon.

Do you know someone who should be the next MVP? If you have someone you’d like to nominate, please visit go.uams.edu/mvp/ and fill out the form.