UAMS Launches Convenient Telehealth Booth at Northwest Arkansas National Airport

By David Wise

The private, soundproof booth is located near the baggage claim, outside the security checkpoint, so anyone visiting the airport can use it. A boarding pass is not required. This service is also available to surrounding communities that wish to seamlessly connect with a UAMS provider.

Inside, users can speak face-to-face with a healthcare professional through UAMS E-Link and UAMS HealthNow, UAMS’ digital health platforms that connect patients to providers for a range of nonemergency medical needs. There is no upfront cost to use the booth, and visits are billed the same as an in-person doctor’s appointment, including most major insurance.

Travelers and visitors experiencing nonemergent health concerns, such as cold and flu symptoms or minor injuries, can step into the private booth to consult with a UAMS provider without leaving the terminal.

“Healthcare shouldn’t stop just because someone is traveling,” said Ryan Cork, MSHA, vice chancellor of UAMS Northwest. “Northwest Arkansas is one of the fastest-growing regions in the country, and XNA is a front door for thousands of travelers, business leaders, outdoor enthusiasts, and families every day. In placing this booth at XNA, we’re meeting people where they are and making sure a healthcare provider is never more than a few minutes away, no matter their travel schedule.”

“We’re always thinking about how we can create an exceptional travel experience at XNA. We’re proud to partner with UAMS to bring this valuable healthcare option to the airport and offer an additional resource for travelers, visitors, and our community,” said Andrew Branch, chief operating officer.

The booth is the largest privacy solution from booth manufacturer TalkBox. It was designed with the Americans with Disabilities Act (ADA) in mind and features a no-step, floorless entry, an automatic sliding door, a 360-degree wheelchair turn radius, rearrangeable seating, and a height-adjustable desk, making it accessible to all travelers.

The installation comes as XNA, the state’s busiest commercial airport, continues to grow. The airport served 1.26 million departing passengers last year and recently completed a terminal expansion.

About XNA

Northwest Arkansas National Airport (XNA) is the commercial service airport for one of the fastest-growing regions in the country. Opened in 1998, XNA connects Northwest Arkansas to 28 nonstop destinations across the United States through six airline partners. As Arkansas’ busiest airport by passenger volume, XNA supports the region’s continued economic growth by providing convenient, reliable air service for business and leisure travelers. For more information, visit flyxna.com.

About UAMS

UAMS is the state’s only health sciences university, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a main campus in Little Rock; a Northwest Arkansas regional campus in Fayetteville; a statewide network of regional campuses; and seven institutes: the Winthrop P. Rockefeller Cancer Institute, Jackson T. Stephens Spine & Neurosciences Institute, Harvey & Bernice Jones Eye Institute, Psychiatric Research Institute, Donald W. Reynolds Institute on Aging, Translational Research Institute, and the Institute for Community Health Innovation. UAMS includes UAMS Health, a statewide health system that encompasses all of UAMS’ clinical enterprise. UAMS is the only adult Level 1 trauma center in the state. UAMS has 3,553 students and 1,030 medical residents and fellows, and two dental residents. It is the state’s largest public employer with about 12,000 employees, including 1,200 physicians who provide care to patients at UAMS, its regional campuses, Arkansas Children’s, the VA Medical Center and Baptist Health. Visit www.uams.edu or www.uamshealth.com. Find us on FacebookX (formerly Twitter)YouTube or Instagram.